Skip to content

How can we help?

Search our guides or browse by category below

Browse by category

Getting Started

Set up your account, run your first scan, and understand your dashboard.

8 articles

Free Scan & Results

How the free scan works, reading your results, and sharing your score.

6 articles

Understanding Your Score

What Share of Model, Ad Exposure Score, and Citation Health Index mean and how to improve them.

7 articles

Deploying Tools

Connect your website, choose templates, and deploy AI-optimized tools that earn citations.

7 articles

Tracking Citations

Monitor your AI mentions over time, read the receipts, and spot trends.

5 articles

Integrations

Connect your CMS, analytics, and see which AI engines Citably tracks.

12 articles

Managing Your Account

Update your profile, brand assets, team settings, and notification preferences.

5 articles

Billing and Tokens

Plans, payments, token balance, top-ups, invoices, and how token costs work.

6 articles

Troubleshooting

Fix scan issues, connection errors, and account problems fast.

6 articles

Popular articles

Still need help?

Our team is here to assist you

Chat with us

Get instant help from our support chatbot

Start Chat

Email support

We typically respond within 24 hours

Send Email
BlogTips and strategies for AI visibility
API DocsComing soonBuild with the Citably API
CommunityComing soonConnect with other Citably users